Careers

Roles & Responsibilities

• Accept incoming telephone/email enquiries & orders from customers & prospects.
• Produce detailed & accurate quotations and issue to customers in a timely manner.
• Make pro-active outbound telephone calls, promoting BM Steel, its products, services and following up on any previous quotations or enquiries.
• General Administration tasks such as filing, booking in stock, invoicing delivered orders, supporting transport.
• Obtaining quotations and raising Purchase Orders for the Sales Team.
• Undertake specific product & process training to enhance your knowledge.
• Other ad-hoc office-based duties as/when required Whilst this is not an exhaustive list, it provides guidance of the key responsibilities of a Trainee Sales Executive. Expectations
• Excellent Communication Skills, with the ability to interact with people from different backgrounds and roles, via telephone and face to face.
• Self-motivated, proactive with a positive attitude and a desire to succeed.
• Team player who can work individually but also contribute in a busy team environment
• Good IT skills, with familiarity with Microsoft Word, Excel, Outlook etc. desirable.

Our aim is to offer industry leading customer service from initial contact through to delivery of goods, to do that we only employ the best possible people. With a culture of continual improvement, we offer a friendly, progressive environment which allows or teams to develop their skills and contribute to a successful business

Role and responsibilities:

Multi customer drops and movement of materials to fulfil customer/ inter-branch orders to schedule within health and safety guidelines. General fair usage and maintenance of vehicle, adherence to vehicle policy and all VOSA regulations. You may also be required to help out in the warehouse on occasion

• To enable safe and efficient receipt, movement and storage of goods via company vehicle and manifest provided
• To maintain the vehicle in a roadworthy condition and adhere to all VOSA regulations
• To plan the most effective and efficient routes to suit delivery schedule and to minimise diesel usage where possible. Following a pre-planned manifest for drops, must be signed for and agreed before leaving.
• To work efficiently and safely in the operation of machinery to lift and load material onto wagon to drivers manifest provided.
• To assist in the management, storage and audit of stock in the warehouse through good housekeeping and maintenance of quality control procedures when not driving.
• To work as part of a team with warehouse operatives to load and unload materials in timely fashion
• To show courtesy and be helpful to customers/suppliers when collecting, delivering or returning materials to warehouse.
• Maintain a safe workplace/vehicle without risk to health by proper and timely assessment of risks to health and safety, and to implement measures and arrangements identified as necessary from the management.
• Attend meetings and contribute to company strategy as required.

Any other duties as required by the company Skills and Qualifications:

• Class 2 driving experience: 2-year minimum
• Experience with straps and ratchets
• Experience with chains
• Experience with steel is desirable, but not essential

Licence/Certification:

• Class 2 licence
• Driver CPC (preferred)

Package:

• 20 days holiday, plus bank holidays.
• Annual performance bonus
• Life assurance
• Enhanced maternity and paternity pay
• Taste Card
• Free mortgage, legal and health advice
• Free will writing service
• Annual health screenings
• Free eye tests
• Development opportunities
• Access to mental health first aiders
• Employee referral program
• Pension scheme
• 20 days holiday, plus bank holidays.
• Job Types: Full-time, Permanent
• Pay: From £12.21 per hour

Schedule:

• Monday to Friday

Work Location: In person

Multi customer drops and movement of materials to fulfil customer/ inter-branch orders to schedule within health and safety guidelines. General fair usage and maintenance of vehicle, adherence to vehicle policy and all VOSA regulations.

• To enable safe and efficient receipt, movement and storage of goods via company vehicle and manifest provided
• To maintain the vehicle in a roadworthy condition and adhere to all VOSA regulations
• To plan the most effective and efficient routes to suit delivery schedule and to minimise diesel usage where possible. Following a pre-planned manifest for drops, must be signed for and agreed before leaving.
• To work efficiently and safely in the operation of machinery to lift and load material onto wagon to drivers manifest provided.
• To assist in the management, storage and audit of stock in the warehouse through good housekeeping and maintenance of quality control procedures when not driving.
• To work as part of a team with warehouse operatives to load and unload materials in timely fashion
• To show courtesy and be helpful to customers/suppliers when collecting, delivering or returning materials to warehouse.
• Maintain a safe workplace/vehicle without risk to health by proper and timely assessment of risks to health and safety, and to implement measures and arrangements identified as necessary from the management.
• Attend meetings and contribute to company strategy as required.
• Any other duties as required by the company

Skills and Qualifications:

• Class 2 driving experience: 2-year minimum
• Experience with straps and ratchets
• Experience with chains
• Experience with steel is desirable, but not essential

Licence/Certification:

• Class 2 licence
• Driver CPC (preferred)
• Good safety practices and driving habits
• Digital Tacho card
• A good understanding of Drivers hours and regulations
• Excellent customer service skills
• Attention to detail
• We are an expanding company looking for dedicated drivers who like their job and can deliver great services. Good driving skills, good attitude towards work and great customer service skills.
  

Package:

• Annual bonus based on performance
• Enhanced maternity and paternity pay
• Taste Card
• Free mortgage, legal and health advice
• Annual health screenings
• Free eye tests
• Pension
• Development opportunities
• Access to mental health first aiders
• Employee Referral Programme
• 23 days holiday, plus bank holidays.

Job Type:

• Full-time

Schedule:

• Monday to Friday

Overview

We’re looking for a motivated and enthusiastic individual to join our team as a Business Development Trainee. This is a fantastic opportunity to earn while you learn, working towards a Level 3 Customer Service Specialist apprenticeship.

You’ll gain hands-on experience in customer service and business development, supporting the team in building and maintaining strong customer relationships, identifying new opportunities, and helping ensure excellent service delivery across the business.

For the first three months, you’ll spend time rotating across key departments (e.g. operations, warehouse, purchasing, credit control, transport). This will give you a strong understanding of how the business works and how each function supports the customer journey, equipping you with the knowledge to succeed in a future sales role.

After this rotation, you’ll move into the commercial team, initially focusing on re-engaging non-spend customer accounts, learning how to build relationships, promote products, and drive new business.

Key Responsibilities:

• Take part in a structured 3-month rotation across departments to build core business knowledge.
• Re-engage and manage a portfolio of non-spend customers, with support from the sales team.
• Learn how to identify, research, and qualify new sales opportunities.
• Build and maintain accurate customer contact records using our internal systems.
• Assist in contacting customers via phone and email to promote relevant products and services.
• Follow up on quotations and track progress of opportunities.
• Support order processing and work closely with internal teams to deliver a seamless customer experience.
• Learn about our full product range and value-added services like processing.
• Gather customer and market feedback to inform the team of new opportunities or challenges.
• Respond to internal and external communications professionally and promptly.
• Occasionally accompany experienced sales colleagues on customer visits.
• Complete all training modules and assessments as required by the apprenticeship provider.

What You'll Learn:

• How the business operates across different functions.
• Sales fundamentals, including relationship-building and lead conversion.
• In-depth product knowledge, with a focus on steel types, grades, and specifications to confidently advise customers.
• Product knowledge and how to identify customer needs.
• Commercial systems and order processing.
• How to manage and grow a customer ledger.
• Key soft skills such as communication, organisation, and time management.

What We’re Looking For:

• Confident and professional communicator.
• Willingness to learn and take on new challenges.
• Strong attention to detail and organisation.
• Positive attitude and team spirit.
• GCSEs (or equivalent) in Maths and English at grade 4/C or above.
• Interest in a long-term career in sales and commercial development.

Benefits:

• Life assurance
• Enhanced maternity and paternity pay
• Taste Card
• Free mortgage, legal and health advice
• Free will writing service
• Annual health screenings
• Free eye tests
• Development opportunities
• Access to mental health first aiders
• Employee referral program
• Pension scheme
• Extra holiday for long service
• Birthday day off
• Special leave for significant life events, such as marriage, childbirth, or adoption
• Buy holiday scheme

Roles & Responsibilities

• Operate with the management team in the conception & delivery of a fully functional added value workshop.
• Assist with commercial strategies in support of Processing Department.
• Support the commercial team in producing accurate quotations by providing estimates of fabrication timescales, material requirements and further processes.
• Working from technical drawings/plans, structural engineer calculations, specifications, and other related documents to carry out required work.
• Produce customer orders to specification in a timely manner.
• Contribute to upskilling of current commercial & operational team at local site and across the wider BM Steel group.
• Ensure all legislative requirements are adhered to.
• Ensure all company policies and safe systems of work are adhered to.
• Assist in other operational duties at the site as/when required

Requirements

• Experience of operating within a Structural Steel processing or Fabrication environment.
• Understanding of CE/UKCA & ISO9001 requirements.
• Ability to read detailed technical drawings & structural engineers reports.
• Ability to accurately estimate cost/time of proposed works.
• Commercial awareness of relevant business sectors – domestic construction and engineering.
• Knowledge of wider engineering & construction processes.
• Ability to work independently and as part of a team.
• To uphold our company core values, Innovation, Inspiration, Collaboration, Integrity and Excellence.

BM Steel Mission Statement:

‘To be the leading supplier of quality steel, associated products and innovative services, to support sustainable business for our customers and partners as the employer of choice in our sector.’

Job Type:

•  Full-time

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance

Schedule:

• Day shift
• Monday to Friday

Work Location:

• In person

Role and responsibilities:

• Generate (break down) rack locations to create space for new stock.
• Maintain inventory controls by stowing stock away in the relevant location.
• Prepare production orders by processing T-Cards (Material Requested); pulling materials, made ready for collection, delivered by trailer.
• Prepare customer orders by processing delivery ticket requests; pulling materials, banding and labelling consignments, ready for vehicle loading on the night shift.
• Prepare customer orders by processing delivery ticket requests; finding material location and preparing (writing up) all tickets, ready for pulling on the night shift.
• Correctly complete delivery tickets and return to the ticket holding area.
• Ensure all stock discrepancies are reported to the warehouse supervisor or the stock checker or manager.
• Ensure PPE is worn at all times in the warehouse.
• Maintain equipment by performing ‘Before Use Checks’ and reporting any faults, via management, to the maintenance team.
• Maintain a safe and clean work environment by keeping all racking and floor areas free from waste.
• Contribute to the team effort by accomplishing other tasks as specified by your line managers.

SKILLS AND QUALIFICATIONS

• Capable of working on your own initiative as well as within a team
• Organised
• Time management
• Reporting skills
• Inventory control
• Documentation Skills
• Dependability
• Equipment maintenance
• Hours: 18:00 to 04:00

Package:

• Annual bonus based on performance
• Enhanced maternity and maternity pay
• Taste Card
• Free mortgage, legal and health advice
• Annual health screenings
• Free eye tests
• Pension
• Development opportunities
• Access to mental health first aiders
• 20 days holiday, plus bank holidays.
• Life assurance
• Starting rate £12.54 per hour

Role and Responsibilities

• Generate (break down) rack locations to create space for new stock.
• Maintain inventory controls by stowing stock away in the relevant location.
• Prepare production orders by pulling materials, made ready for collection, delivered by side loader.
• Prepare customer orders by processing delivery ticket requests, pulling materials, banding and labelling consignments, ready for vehicle loading on the night shift.
• Prepare customer orders by processing delivery ticket requests, finding material location and preparing (writing up) all tickets, ready for pulling on the night shift.
• Correctly complete delivery tickets and return to the ticket holding area.
• Ensure all stock discrepancies are reported to the warehouse supervisor or the stock checker.
• Attend the weekly Warehouse Manager’s meeting.
• Ensure PPE is worn at all times in the warehouse.
• Maintain equipment by performing ‘Before Use Checks’ and reporting any faults, via management, to the maintenance team.
• Maintain a safe and clean work environment by keeping all racking and floor areas free from waste.
• Contribute to the team effort by accomplishing other tasks as specified by your line managers.

Skills and Qualifications:

• Capable of working on your own initiative as well as within a team
• Ability to lift and carry heavy objects
• Organised
• Time management
• Reporting skills
• Inventory control
• Documentation Skills
• Dependability
• Equipment maintenance

Skills and Qualifications:

• Capable of working on your own initiative as well as within a team
• Ability to lift and carry heavy objects
• Organised
• Time management
• Reporting skills
• Inventory control
• Documentation Skills
• Dependability
• Equipment maintenance

Package:

• Annual bonus based on performance
• Enhanced maternity and paternity pay
• Taste Card
• Free mortgage, legal and health advice
• Annual health screening
• Free eye tests
• Pension
• Development opportunities
• Access to mental health first aiders
• Employee Referral Programme
• Life assurance
• 20 days holiday, plus bank holidays.

Role and responsibilities:

To operate Production Machinery efficiently in order to complete job tickets as metered out by Team Leaders in a timely fashion. To achieve agreed operational and output KPI’s whilst at the same time maintaining a high quality and standard of workmanship and customer service.

Main Job Accountabilities

• To load and efficiently operate machinery you have been trained in and to maintain operational efficiency as agreed with the Production Manager.
• To ensure the quality of production work is in line with the standards set out by the Quality Manager

JOB CONTENT

• To ensure the T Card (or alternative) progress system is kept up to date in real time, so the Sales Department, Production Department and the Management team can monitor tickets in progress throughout the facility for all shifts.
• To ensure T Cards are moved in a timely and orderly fashion in accordance with the processing order defined by the Team Leader/Production Manager.
• To ensure all production processes and paperwork are completed legibly and accurately consistently and handed in to the correct departmental personnel in a timely manner.
• To time manage the material presented to the machine so as to ensure that work flows through each stage of the production processes in the most efficient manner.
• To complete the machine job accurately and prepare for dispatch in accordance with delivery requirements i.e. Banded, Labelled, & Stacked appropriately for loading.
• To ensure that any Technical and/or Safety bulletins for Processing Machinery distributed to each machine operative is adhered to.
• To ensure that data for OEE reports are completed and handed to the Team Leader/ Production Administrator so that OEE statistics can be produced accurately on a daily basis.
• To fully complete material quality checks
• To act on information produced by OEE statistics to ensure that workflow efficiencies are maximized at every opportunity.
• To ensure machinery is operated in line with published SOP (Standard Operating Procedures) at all times.
• To ensure good housekeeping is maintained throughout the Production work areas and machinery on a daily basis. This will include timely TPM (Total Preventative Maintenance) schedules are adhered to.
• To comply with the dress code, HSE and quality standards agreed within the company and to have personal responsibilities for the application of policies and procedures established for the department.
• Ensure adequate information detailing issues on the shift, machine issues, jobs in progress are relayed to the Team Leader, and Day Shift Operator.
• Adhere to our environmental policy by ensuring all waste is disposed of in the correct skips (wood, metal, general).
• To uphold our company values, Innovation, Inspiration, Collaboration, Integrity and Excellence

Package:

• Annual bonus based on performance
• Enhanced maternity and maternity pay
• Taste Card
• Free mortgage, legal and health advice
• Annual health screenings
• Free eye tests
• Pension
• Development opportunities
• Access to mental health first aiders
• Employee Referral Programme
• 20 days holiday, plus bank holidays.

Role and Responsibilities:

• Handling of all Goods Inwards administration - data entry of stock, processing & storage of Test Certificates, processing of Supplier Invoices.
• Performing Quality Assurance & Customer Service tasks - assisting customers with invoice queries, providing certificates and supporting with general queries.
• Stock Control tasks - updating stock locations, processing stock movements, handling 'in-system' stock production.
• General administration duties - answering telephones, filing, drafting letters and other ad-hoc tasks as required.
• Providing support answering Sales telephone calls and taking messages.

Skills and Qualifications:

• Competent in using Microsoft office programs (Outlook, word, excel etc)
• Good communicative skills
• Friendly and confident when speaking with customers
• Self motivated
• Team player
• Able to work under pressure 
• Experience working within a busy environment is preferred
• Experience working in a data entry role would be advantageous

Package

• Annual performance bonus
• Life assurance
• Enhanced maternity and paternity pay
• Taste Card
• Free mortgage, legal and health advice
• Free will writing service
• Annual health screenings
• Free eye tests
• Development opportunities
• Access to mental health first aiders
• Employee referral program
• Pension scheme
• Extra holiday for long service
• Birthday day off
• Special leave for significant life events, such as marriage, childbirth, or adoption
• Buy Holiday Scheme